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                <text>ANALISIS SENTIMEN KEBIJAKAN KAMPUS MERDEKA MENGGUNAKAN NAIVE BAYESDAN PEMBOBOTAN TF-IDF BERDASARKAN KOMENTAR PADA YOUTUBE</text>
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                <text>analisis  sentimen,  kampus  merdeka,  naive  bayes,  TF-IDF,    k-fold  cross  validation, youtube</text>
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                <text>Kebijakan Kampus Merdeka merupakan salah satu kebijakan baru yang digagas oleh Menteri Pendidikan dan Kebudayaan Republik Indonesia (Mendikbud RI). Kebijakan tersebut tengah ramai  disorot  publik  khususnya  pada  platform  Youtube  berkaitan  dengan  video  unggahan Mendikbud di kanalnya.  Pada Youtube, opini masyarakat dapat membanjiri kolom komentar dalam  sekejap  karena  kemunculannya  sebagai platformpertama  yang  menawarkan  fasilitas konten audio visual. Penelitian ini mencoba menganalisis opini masyarakat  yang tertampung dalam kolom komentar Youtube ke dalam klasifikasi sentimen positif dan negatif. Klasifikasi diimplementasikan  pada  Google Colaboratoryyang  berbasis  bahasa  Python  dan  Jupyter Notebook  dengan  algoritme Naive  Bayes  Classifierserta  pembobotan  kata Term  Frequency Inverse  Document  Frequency (TF-IDF).  5  proses  utama  dalam  penelitian  ini  yang  meliputi pelabelan manual,text preprocessing, pembobotan TF-IDF, validasi data menggunakan k-fold cross  validation,  dan  klasifikasi.  Hasil  akurasi  terbaik  sebesar97%  yang  didapat  dengan menggunakan  900  data  latih,  100  data  uji,  menerapkan  pembobotan  TF-IDF,  dan  10-fold cross  validation.  Rata-rata  akurasi  yang  didapat  dari  10  iterasi  pada k-fold  cross  validationyaitu  sebesar  91.8%  dengan  nilai precision,  recall,  f-measure sebesar  90.35%,  93.6%, 91.95%.  Berdasarkan  hasil  tersebut, Naive  Bayes  Classifiercukup  baik  sebagai  alternatif untuk analisis sentimen</text>
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                <text>haifa Farah Zhafira*1, Bayu Rahayudi2, Indriati3</text>
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                <text>PENGEMBANGAN SISTEM INFORMASI RESERVASI PADA WISATA PERKEMAHAN DENGAN MEMANFAATKAN PAYMENT GATEWAY SYSTEM (STUDI KASUS: TEPI BUYAN CAMPFIRE BULELENG)</text>
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                <text>Tepi Buyan Campfire merupakan salah satu wisata perkemahan yang berada di tepi Danau Buyan di daerah Bedugul, Bali. Banyaknya jumlah wisatawan membuat pengelola merasa kesulitan dalam mengelola proses dan  data  reservasi.  Proses  pencatatan  reservasi  dilakukan  dua  kali  kerja  sehingga  sering  terjadi  kesalahan dalam  penyampaian  data.  Dan,  reservasi  yang  sudah  dicatat  sering  kali  dibatalkan  secara  sepihak  oleh wisatawan  tanpa  adanya  kabar  kepada  pihak  pengelola  perkemahan.  Hal  ini  sering  terjadi  karena  tidak adanya jaminan atau pembayaran di muka oleh wisatawan. Berdasarkan hal itu, diperlukan adanya platform secara onlineyaitu  sistem  informasi  reservasi.  Sistem  ini  dikembangkan  berbasis websitedan  akan mengelola  proses  pembuatan  reservasi  hingga  proses  konfirmasi  reservasi. Dalam  proses  pengembangan sistem,  menggunakan  metode Waterfall yang  meliputi  beberapa  tahapa  proses,  yaitu  analisis  kebutuhan, perancangan  sistem,  implementasi  sistem  dan  pengujian  sistem. Sistem  akanterintegrasi  dengan payment gateway  system dari  Midtrans  untuk  melakukan  proses  pembayaran.  Proses  implementasi  menggunakan framework Laravel,  Bootstrap,  MySQL  serta  Midtrans.  Dilakukan  pengujian  sistem  dengan  tiga  metode yaitu black  box  testing yangmenunjukkan  hasil validdengan  presentase  sebesar  100%.  Pengujian compatibility menunjukkan  bahwa  sistem  dapat  berjalan  pada  sebagian  besar  jenis browser yang  tersedia. Sementara  untuk  pengujian usability dengan  menggunakan system  usability  scale menghasilkan  nilai  akhir 79 dengankategori Goodserta dengan grade scale C yang berarti sistem dapat diterima.</text>
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                <text>PENGKATEGORIAN FITUR SISTEM INFORMASI AKADEMIK DENGAN METODE WAWANCARA DAN METODE KANO(STUDI KASUS: MAHASISWA FAKULTAS ILMU KOMPUTER UNIVERSITAS BRAWIJAYA)</text>
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                <text>SIAM UB, wawancara, metode kano, thematic coding, kepuasan pengguna</text>
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                <text>Sistem Informasi Akademik Universitas Brawijaya (SIAM UB) digunakan untuk membantu mahasiswa dalam  mengakses informasi  akademik  yang  disediakan  sebagai  fasilitas  dari  Universitas  Brawijaya. Pengguna  yang  berubah  pada  setiap  saatnya  maka  kebutuhan  dari  penggunanya  juga  akan  berubah. Penelitian  dilakukan  kepada  mahasiswa  fakultas  ilmu  komputer  Universitas  Brawijaya.  Pengumpulan data  dilakukan  dengan  menggunakan  metode  wawancara  dan  survei  menggunakan  metode  kano. Penelitian  ini  dilakukan  untuk  mengetahui  pengalaman  baik  dan  pengalaman  buruk  yang  sering dirasakan  oleh  penggunanya.  Selain  untuk  menggali  pengalaman  pengguna,  penelitian  ini  juga dilakukan  untuk  mengkategorikan  fitur-fitur  yang  ada  pada  SIAM.  Pengkategorian  fitur  tersebut nantinya dapat digunakan untuk perbaikan sistem dan mengetahui nilai tingkat kenaikan dan penurunan dari kepuasan pengguna pada setiap fitur. Hasil dari wawancara yang dilakukan kepada 13 responden akan dilakukan pengkategorian dengan menggunakan thematic coding.Hasil dari survei kano dilakukan kepada   98   responden   dengan   menggunakan   rumus   slovin.   Menghasilkan   dokumentasi   berupa pengalaman baik dan buruk yang sering hingga jarang dirasakan responden. Pengkategorian fitur pada kategori  yang  ada  di  metode  kano  yaitu attractive,  one dimensional, must be,  indifferent,  reverse danquestionable. Menghitung nilai better dan worse yang nantinya dihubungkan dengan kategori kano yang sudah dilakukan sebelumnya</text>
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                <text>Persepsi  mahasiswa  dari  pengalaman  yang  mereka  rasakan  selama  mengikuti  proses pembelajaran  daring  selama lockdown pandemi  Covid-19  tentunya  penting,dalam  upaya perbaikan proses pembelajaran jarak jauh. Pembelajaran jarak jauh dapat dikategorikan sebagai persoalan system informasi karena melibatkan teknologi, lingkungan, organisasi, serta individu. Pada  penelitian  ini  dilakukan  penggalian  secara  mendalam  terkait  pengalaman  mahasiswa, untuk  mengetahui  permasalahan  dan  apa  yang  dirasakan  mahasiswa,  baik  terhadap  proses maupun teknologi dalam pembelajaran jarak jauh. Partisipan  wawancarasemistrukturmelibatkan  10  mahasiswa  Jurusan  Teknologi Informasi Politeknik Negeri Malang. Jumlah responden dalam penelitian ini ditentukan dengan saturasi data. Proses wawancara semi struktur direkam secara langsung dengan menggunakan aplikasi videoconferenceGoogleMeetyang telah mendapatkan izin dari seluruh responden. Setiap sesi wawancara membutuhkan waktu 45 –60 menit untuk setiap responden. Dari hasil pengumpulan data melalui pendekatan wawancara semi struktur yang telah dianalisis dengan metode analisis tematik codingmenggunakan bantuan aplikasi Atlast.ti didapatkan tujuh tema utama  yaitu:  (Infrastruktur  (insfrastruktur  TI  dan  budaya  pembelajaran), individual  feature, interaction, teaching process, akses proses pembelajaran, assessment, content) dan 24 sub tema yang  dapat  mendeskripsikan  pengalaman  mahasiswa  terhadap  sistem  pembelajaran  daring selama pandemi Covid-19.Saran diberikan berdasarkan hasil temuan tersebut</text>
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                <text>EVALUASI PROSES BISNIS LAYANAN IDENTITAS PENDUDUK MENGGUNAKAN QUALITY EVALUATION FRAMEWORK (QEF) (STUDI KASUS: DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN BEKASI)</text>
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                <text>Dinas  Kependudukan  dan  Pencatatan  Sipil  Kabupaten  Bekasi  mengakomodasi beberapa pelayanan  dalam  dokumen  identitas  kependudukan  pada  seksi  identitas  penduduknya.  Seksi identitas penduduk menjalani tiga layanan yaitu, perekaman KTP elektronik, penerbitan surat keterangan  identitas  penduduk,  dan  penerbitan  KTP  elektronik.  Dalam eksekusinya,  proses bisnis  layanan  kerap  terjadi  ketidaksesuaian  dengantarget organisasi  sehingga  perlu  adanya evaluasi. Langkah  yang  dilakukan  untuk  mengevaluasi dimulai  dengan  memodelkan  proses bisnis menggunakan Business  Process  Model  and  Notation(BPMN),  kemudian  memetakan quality   factor   dan   menentukan   target   serta   kalkuasi   sesuai   dengan   rumus   yang   ada menggunakan metodeQuality Evaluation Framework(QEF)untuk mengetahui aktivitas yang mengalami  ketidaksesuaian.  Setelahitu, aktivitas  yang  mengalami  ketidaksesuaian  akan diidentifikasi  permasalahannya  menggunakan  metode Failure  Mode  Effect  Analysis(FMEA) agar  dapat  diketahui  tingkat  prioritas  yang  perlu  menjadi  perhatian  utama  melalui  nilai Risk Priority  Number(RPN).  Selanjutnya  digunakan  analisa  tulang  ikan  agar  diketahui akar permasalahannya. Hasil dari akar permasalahan menunjukkan quality factor yang berkode Q1, Q4,  dan  Q8  dengan  RPN  120  memiliki  akar  permasalahan  dari  aspek  kategori  mesin  dan teknologi, pengukuran, serta metode. Sedangkan untuk quality factor berkode Q2, Q5, dan Q9 dengan  RPN  36  memiliki  akar  permasalahan  dari  aspek  kategori  mesin  dan  teknologi  serta material</text>
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