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                <text>Toward work’s new futures: Editors’ Introduction to&#13;
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                <text>This special issue is based in the belief that theoretically informed, methodologically diverse, and sociotechnically inspired research is our best&#13;
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that means for our futures. In this Editors’ Introduction to JCMC’s Technology and the Future of Work special issue, we synthesize emergent&#13;
themes across the eleven papers included and reflect on productive analytic lenses for anticipating how technologies may shape social and work&#13;
practices, and vice versa. We identify four themes woven across the papers—visibility, relationships, boundaries, and power—and explicate&#13;
some of the ways that social, technical, temporal, and communicative dimensions of work emerge across a variety of work contexts. Together,&#13;
these papers highlight the creative, sense-making, and collaborative dynamics of the technologically infused workplace while acknowledging the&#13;
amorphous nature of work and place, past, present and future.</text>
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                <text>https://doi.org/10.1093/jcmc/zmad031</text>
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                <text>Pre-framing an emerging technology before it is deployed&#13;
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                <text>artificial intelligence, frame, framing, future of work, technological promises</text>
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                <text>Various occupations are increasingly confronted with promises that new technologies will transform their work long before these technologies&#13;
&#13;
are deployed in their workplace. Although we know how new technologies are framed when they are introduced to work, we have limited under-&#13;
standing of how practitioners frame an emerging technology before it is deployed. Building on frame literature and examining the case of artificial&#13;
&#13;
intelligence (AI) in diagnostic radiology, I show how radiologists go beyond technological promises by engaging in constructing multiple frames&#13;
ex ante (pre-frames). These pre-frames are neither technology-centric nor work-centric, but rather are dialectic technology–work frames, through&#13;
which their accounts of both technology and work are simultaneously (re)constructed. They not only help radiologists settle around certain ways&#13;
&#13;
of relating AI to their work, but also unsettle their accounts by unearthing unresolved debates, raising new questions, and impelling them to con-&#13;
sider divergent reaction strategies.</text>
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                <text>https://doi.org/10.1093/jcmc/zmad029</text>
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                <text>Speech production under uncertainty: how do job&#13;
applicants experience and communicate with an AI&#13;
interviewer?</text>
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                <text>Theories and research in human–machine communication (HMC) suggest that machines, when replacing humans as communication partners,&#13;
change the processes and outcomes of communication. With artificial intelligence (AI) increasingly used to interview and evaluate job applicants,&#13;
employers should consider the effects of AI on applicants’ psychology and performance during AI-based interviews. This study examined job&#13;
applicants’ experience and speech fluency when evaluated by AI. In a three-condition between-subjects experiment (N 1⁄4 134), college students&#13;
had an online mock job interview under the impression that their performance would be evaluated by a human recruiter, an AI system, or an&#13;
AI system with a humanlike interface. Participants reported higher uncertainty and lower social presence and had a higher articulation rate in&#13;
the AI-evaluation condition than in the human-evaluation condition. Through lowering social presence, AI evaluation increased speech rate and&#13;
reduced silent pauses. Findings inform theories of HMC and practices of automated recruitment and professional training.</text>
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                <text>Bingjie Liu 1,*, Lewen Wei 2&#13;
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&#13;
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                <text>Information sharing in a hybrid workplace: understanding&#13;
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technologies in advice-seeking relationship maintenance</text>
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                <text>Keywords: media multiplexity theory, relationship maintenance, advice networks, communication technology, hybrid work, SAOMs</text>
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                <text>Shifts to hybrid work prompted by the COVID-19 pandemic have the potential to substantially impact social relationships at work. Hybrid&#13;
employees rely heavily on digital collaboration technologies to communicate and share information. Therefore, employees’ perceptions of the&#13;
&#13;
technologies are critical in shaping organizational networks. However, the dyadic-level misalignment in these perceptions may lead to relation-&#13;
ship dissolution. To explore the social network consequences of hybrid work, we conducted a two-wave survey in a department of an industrial&#13;
&#13;
manufacturing firm (N 1⁄4 169). Our results show that advice seekers were less likely to maintain their advice-seeking ties when they had a&#13;
mismatch in ease-of-use perceptions of technology with their advisors. The effect was more substantial when advice seekers spent more&#13;
time working remotely. The study provides empirical insights into how congruence in employees’ perceptions of organizational communication&#13;
technologies affects how they maintain advice networks during hybrid work.</text>
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                <text>Y. Jasmine Wu 1,*, Brennan Antone 2,3, Leslie DeChurch 1&#13;
&#13;
, Noshir Contractor</text>
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                <text>https://doi.org/10.1093/jcmc/zmad025</text>
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                <text>Positioning in a collaboration network and performance in&#13;
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                <text>collaboration networks, virtual teams, online competition, data science, online communities</text>
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                <text>Online innovation competitions are ecosystems where institutions source numerous solutions from knowledge workers through a platform&#13;
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collaboration network, we illustrate the value of social networks for individual outcomes in online competitions. The study reports results from&#13;
Kaggle, a popular online competition platform for data science, where a sample of 350,956 users participated in 2,789 competitions over 4 years.&#13;
We investigate how the number of collaborations, membership in the largest connected component in the network, and diversity of collaboration&#13;
experiences impact the points and medals earned and how quickly competitors earn their first medal. Results show that positioning has a&#13;
positive relationship with performance in competitive ecosystems. Relevant to the future of work, the study considers how knowledge workers&#13;
in future workplaces should manage their online collaborations.</text>
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                <text>Marlon Twyman 1,*, Goran Muric2&#13;
&#13;
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                <text>The future of work will be measured. The increasing and widespread adoption of analytics, the use of digital inputs and outputs to inform organi-&#13;
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&#13;
framework for the study of analytics as communication. We report three cases that offer examples of dubious, selective, and ambiguous signal-&#13;
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&#13;
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&#13;
behavioral signaling to meet situated goals. The framework developed offers a guide for future examinations of the asymmetric relationship be-&#13;
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&#13;
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&#13;
, Joshua B. Barbour</text>
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via unfriending contingent upon exposure to incivility</text>
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                <text>Cross-cutting discussion is the foundation of deliberative democracy. However, previous research has reported inconsistent results regarding&#13;
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discussion influences affective polarization through unfriending and how this indirect effect is contingent upon exposure to incivility. The study&#13;
analyzes panel data from a two-wave online survey conducted in South Korea (N 1⁄4 890). The results show a significantly positive indirect effect&#13;
of unfriending, suggesting that cross-cutting discussion further reinforces affective polarization via unfriending. Furthermore, the study identifies&#13;
the boundary conditions for this mediating mechanism, showing that the mediated relationship of cross-cutting discussion on affective&#13;
polarization via unfriending is stronger for those who are more exposed to incivility on social media.</text>
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                <text>Han Lin1&#13;
, Yi Wang1&#13;
&#13;
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&#13;
, Yonghwan Kim1,*</text>
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                <text>Facts are hard to come by: discerning and sharing factual&#13;
information on social media</text>
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                <text>Keywords: misinformation, epistemic vigilance, social endorsement, content–attitude congruity, reflective thinking</text>
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                <text>How credulous are we when engaging information on social media? Addressing this question, this article aims to understand how individuals’ ep-&#13;
istemic vigilance, a set of cognitive mechanisms that comprise our system of precaution in social interactions, may operate and fall short.&#13;
&#13;
Reporting findings from two survey experiments (Study 1, N 1⁄4 413; Study 2, N 1⁄4 392), we show that participants tended to be skeptical toward&#13;
social media news, were reasonably successful in identifying true news, and reported a tendency to share true rather than false news. In one&#13;
study, social endorsement enticed a higher accuracy rating of news posts. In both studies, people judged attitudinally congruent news posts as&#13;
being more accurate and reported a higher likelihood to share them. Individuals’ propensity to reflective thinking measured by cognitive reflection&#13;
test potentially operated as a restraint on sharing inaccurate information and bolstered veracity anchoring in their information engagement.</text>
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                <text>Fangjing Tu 1,*, Zhongdang Pan1&#13;
&#13;
, Xinle Jia</text>
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                <text>https://doi.org/10.1093/jcmc/zmad021</text>
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                <text>Building relational confidence in remote and hybrid work&#13;
arrangements: novel ways to use digital technologies to&#13;
foster knowledge sharing</text>
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                <text>relational confidence, communication visibility, enterprise social media, knowledge sharing, anticipatory communication</text>
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                <text>Remote and hybrid workers know fewer of their colleagues and have fewer strong workplace relationships. If strong relationships support&#13;
knowledge sharing, workers will have a harder time getting knowledge they need. Prior research shows that digital communication technologies&#13;
increase workers’ network-level knowledge of “who knows what” and “who knows who.” Yet, knowledge seekers may be hesitant to ask for&#13;
knowledge, particularly when they have concerns that their relationship with a knowledge source is too distant. We conduct a dyad-level study&#13;
&#13;
of 141 instances of knowledge seeking among employees of a South American telecommunications company employing a hybrid work arrange-&#13;
ment and using an enterprise social media called Chatter. We find that specific uses of the technology help develop what we call “relational con-&#13;
fidence,” or the confidence that one has a close enough relationship to a colleague to ask and get needed knowledge. With greater relational&#13;
&#13;
confidence, knowledge sharing is more successful.</text>
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                <text>Samantha M. Keppler1&#13;
&#13;
, Paul M. Leonardi2,*</text>
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                <text>https://doi.org/10.1093/jcmc/zmad020</text>
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    <elementSetContainer>
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                <text>Managing collapsed boundaries in global work</text>
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                <text>affordances, boundary management, communication technology, global work, remote work, office space</text>
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                <text>Global workers have long contended with the challenges of working across geographical, temporal, and cultural boundaries enabled by communi-&#13;
cation technologies. However, the global work research has rarely intersected with the literature on work–home boundary management—which&#13;
&#13;
has been brought to the forefront due to the forced move to remote work during the Covid-19 pandemic. Drawing on a qualitative field study of&#13;
&#13;
55 in-depth interviews with global workers from a large organization headquartered in the Nordics, we found that global workers drew on socio-&#13;
material affordances to manage both global work and work–home boundaries through strategies of boundary support and boundary collapse.&#13;
&#13;
Although the shift to remote work created challenges due to boundary collapse, it presented new spatiotemporal affordances that led to unex-&#13;
pected benefits for both global work and work–life boundary management. The findings have implications for global work, remote work, and the&#13;
&#13;
future of work more broadly.</text>
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&#13;
, Jonna Leppa ̈ kumpu</text>
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