Knowledge Management Foundation and SolutionsImplementationin IndonesianGovernment HigherEducational Institution

Knowledge Management Foundation and SolutionsImplementationin IndonesianGovernment HigherEducational Institution

business intelligence; foundation;government highereducational institution; knowledge management;partial least squares-structural equation model; solutions

The performance of XYZ, a Government Higher Educational Institution (GHEI) in Indonesia is assessed through two unintegrated applications. The 2023 targetperformancewas missed due to miscalculations outside applicationswhiletransforminglarge data amounts. Thus,business intelligence (BI) serves as a knowledge management (KM) toolto integratethoseapplicationsto achieveXYZ'starget. BecauseBI is costly and 70% failure rate of developmentplans, a research model was evaluated to look at currentXYZ innovation capabilityfor successful BI adoptionfrom the KM foundation and KM solutions implementation. Thisstudy useda quantitative method, employinga questionnaire for 94 civil servantsand the partial least squares-structural equation model (PLS-SEM) for data analysis. Results indicate in the KM foundation,organizational (O) negatively influences KM process application (KMP)(β = -0.292,Pv = 0.010)while KM infrastructure (I)and process (P)positively influence KMP,butKM technology (T)does not.In KM solutions,KMP is provenlinked to innovation capability whenKM systemsarelacking.Hence,severalactivitiesare suggestedto activateTthrough T, O, P, and I. The model validated80% of the hypotheses, laying the groundworkfor future studiesintowhich aspectsofT strengtheninnovation capabilities in GHEI

Boy Sandi Kristian Sihombing1, Fatoumatta Binta Jallow2, Ghina Fitriya3, Dana Indra Sensuse4, Sofian Lusa5, Damayanti Elisabeth6, Nadya Safitri

https://jurnal.iaii.or.id/index.php/RESTI/article/view/6005/999

Teknologi Informasi, Fakultas Ilmu Komputer, UniversitasIndonesia, Jakarta, Indonesia

29-12-2024

FAJAR BAGUS W

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