Exploring empathy of nursing students and the extent of their clinical experiences: a cross-case analysis
Dublin Core
Title
Exploring empathy of nursing students and the extent of their clinical experiences: a cross-case analysis
Subject
Keywords: case study, clinical experience, empathy, nursing
Description
Introduction: Empathy is the ability of a nurse to understand the circumstances, experiences, and feelings of the
patients. It is a vital component of a nurse as this enables the nurse to respond therapeutically to the needs of the
clients, thereby providing quality nursing care. This study explored the development of empathy among nursing
students based on their hospital exposure and other factors that provide a more in-depth understanding of the
phenomenon investigated.
Methods: Using the intrinsic case study method, the study interviewed six nursing students as informants, selected
based on their extent of clinical exposure through purposive sampling. A standardized Jefferson Scale of Empathy
(JSE) was also used to provide information on empathy. A cross-case analysis was used to generate the findings of this
study.
Results: Findings generated five themes: maintaining empathy level across different conditions, prior clinical
experiences affect empathy levels, empathy increases with knowledge, expression of empathy is hindered by
academic workload and mismatch between perceived and objectively measured empathy levels.
Conclusions: Empathy was more developed by nursing students when they were exposed to patient care
experiences. The extent of knowledge and the continued experience in the clinical field are major factors that
contribute to their increased empathy levels of nursing students.
patients. It is a vital component of a nurse as this enables the nurse to respond therapeutically to the needs of the
clients, thereby providing quality nursing care. This study explored the development of empathy among nursing
students based on their hospital exposure and other factors that provide a more in-depth understanding of the
phenomenon investigated.
Methods: Using the intrinsic case study method, the study interviewed six nursing students as informants, selected
based on their extent of clinical exposure through purposive sampling. A standardized Jefferson Scale of Empathy
(JSE) was also used to provide information on empathy. A cross-case analysis was used to generate the findings of this
study.
Results: Findings generated five themes: maintaining empathy level across different conditions, prior clinical
experiences affect empathy levels, empathy increases with knowledge, expression of empathy is hindered by
academic workload and mismatch between perceived and objectively measured empathy levels.
Conclusions: Empathy was more developed by nursing students when they were exposed to patient care
experiences. The extent of knowledge and the continued experience in the clinical field are major factors that
contribute to their increased empathy levels of nursing students.
Creator
Pia Gabrielle E. Cabataña1
, Yosef Liam A. Dacayana1
, Jarrean B. Jabagat1
, and Daisy R.
Palompon 1
, Yosef Liam A. Dacayana1
, Jarrean B. Jabagat1
, and Daisy R.
Palompon 1
Source
http://dx.doi.org/10.20473/jn.v19i4.56238
Date
10 October 2024
Contributor
PERI IRAWAN
Format
PDF
Language
ENGLISH
Type
TEXT
Files
Collection
Citation
Pia Gabrielle E. Cabataña1
, Yosef Liam A. Dacayana1
, Jarrean B. Jabagat1
, and Daisy R.
Palompon 1, “Exploring empathy of nursing students and the extent of their clinical experiences: a cross-case analysis,” Repository Horizon University Indonesia, accessed February 21, 2026, https://repository.horizon.ac.id/items/show/11094.