The Impact of Nursing Services on Patient Satisfaction: A Scientific Analysis of Hospitals Under the Libyan Ministry of Health
Dublin Core
Title
The Impact of Nursing Services on Patient Satisfaction: A Scientific Analysis of Hospitals Under the Libyan Ministry of Health
Subject
patient satisfaction,
nursing, service,
hospital, Libya
nursing, service,
hospital, Libya
Description
Introduction: The success of nursing services depends on more than only
the care and recovery of patients. The effectiveness of providing these
services is governed not only by the knowledge and skills of medical
workers.
Objectives: This study aims to evaluate the impact of nursing services on
patient satisfaction: a scientific analysis of hospitals under the Libyan
Ministry of Health.
Methods: This study used descriptive analysis and regression methods to
evaluate the effectiveness of nursing services conducted by the Libyan
Ministry of Health. Data and information on nursing services in hospitals
managed by the Libyan Ministry of Health are collected through
questionnaires and analyzed to provide a clear picture of the quality and
safety of services, use of resources, and patient satisfaction. The PSNCQQ
measures the amount of predicted need with a 5-point Likert scale.
Results: Patients with greater incomes and education tend to be more
satisfied with the nursing treatment. Income level and education level both
have statistically significant impacts.
Conclusion: This study concludes that examining the effectiveness of
nursing services by the Libyan Ministry of Health provides significant
benefits in improving service quality and patient satisfaction. Although
some aspects need to be continuously improved, the descriptive analysis
method proves the effectiveness of this check as an important tool in
improving the health system and providing better services to the people of
Libya.
the care and recovery of patients. The effectiveness of providing these
services is governed not only by the knowledge and skills of medical
workers.
Objectives: This study aims to evaluate the impact of nursing services on
patient satisfaction: a scientific analysis of hospitals under the Libyan
Ministry of Health.
Methods: This study used descriptive analysis and regression methods to
evaluate the effectiveness of nursing services conducted by the Libyan
Ministry of Health. Data and information on nursing services in hospitals
managed by the Libyan Ministry of Health are collected through
questionnaires and analyzed to provide a clear picture of the quality and
safety of services, use of resources, and patient satisfaction. The PSNCQQ
measures the amount of predicted need with a 5-point Likert scale.
Results: Patients with greater incomes and education tend to be more
satisfied with the nursing treatment. Income level and education level both
have statistically significant impacts.
Conclusion: This study concludes that examining the effectiveness of
nursing services by the Libyan Ministry of Health provides significant
benefits in improving service quality and patient satisfaction. Although
some aspects need to be continuously improved, the descriptive analysis
method proves the effectiveness of this check as an important tool in
improving the health system and providing better services to the people of
Libya.
Creator
Abdulrahman Anbeeh Fadhlulla Alwirfili1*
, Ernawati2, Yunie Armiyati2, Ratih Sari
Wardani2, & Fatkhkul Mubin2
, Ernawati2, Yunie Armiyati2, Ratih Sari
Wardani2, & Fatkhkul Mubin2
Source
https://doi.org/10.37363/bnr.2023.44298
Date
29 October 2023
Contributor
peri irawan
Format
pdf
Language
english
Type
text
Files
Collection
Citation
Abdulrahman Anbeeh Fadhlulla Alwirfili1*
, Ernawati2, Yunie Armiyati2, Ratih Sari
Wardani2, & Fatkhkul Mubin2, “The Impact of Nursing Services on Patient Satisfaction: A Scientific Analysis of Hospitals Under the Libyan Ministry of Health,” Repository Horizon University Indonesia, accessed April 25, 2026, https://repository.horizon.ac.id/items/show/11590.