Relationship Between Companies’ Responses to Near-Miss Reports
and Turnover Intentions of Workers: A Nationwide Cross-Sectional
Study

Relationship Between Companies’ Responses to Near-Miss Reports
and Turnover Intentions of Workers: A Nationwide Cross-Sectional
Study

Near-miss
Response
Safety climate
Turnover intention
Workplace

Effective near-miss management is important in preventing workplace accidents. A company’s inadequate response to near-miss reports can lead workers to feel insecure and dissatisfied with
the company. We investigated the relationship between companies’ responses to near-miss reports and
turnover intentions of workers.
Methods: We conducted a cross-sectional study using online self-administered questionnaire survey to
workers aged
20 years in Japan in March 2022. The analysis included 5,071 participants who had nearmiss experiences and reported them to their companies. The independent variable was companies’ responses to near-miss reports, classified into three categories: adequate response group, inadequate
response group, and no response group. The dependent variable was turnover intentions. We calculated
the odds ratio and 95% confidential interval (CI) using multilevel logistic regression analyses nested for
industries and adjusted for covariates.
Results: Of the 5,071 participants, 3,058 (60.3%) were adequate response group, 1,484 (29.3%) were
inadequate response group, and 529 (10.4%) were no response group. In multivariable adjusted model,
compared with adequate response group, the odds ratio of inadequate response group and no response
group were 1.80 (95% CI: 1.56e2.08) and 2.63 (95% CI: 2.15e3.22), respectively.
Conclusion: Our results suggested that there was a relationship between companies’ responses to the
near-miss reports and turnover intentions of workers. It is important not only to collect near-misses but
also to respond appropriately to the reports and provide feedback to workers

Ayaka Yamamoto 1
, Tomohisa Nagata 1,*, Kiminori Odagami 1
, Nuri Purwito Adi 1,2
,
Masako Nagata 3
, Koji Mori

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Department of Occupational Health Practice and Management, Institute of Industrial Ecological Sciences, University of Occupational and Environmental
Health, Japan
2Department of Community Medicine, Faculty of Medicine, Universitas Indonesia, Jakarta, Indonesia
3Department of Occupational Medicine, School of Medicine, University of Occupational and Environmental Health, Japan

1 February 2024

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