International Emergency Nursing Vol. 59 November 2021
Implementing a person centred collaborative health care model – A qualitative study on patient experiences
Dublin Core
Title
International Emergency Nursing Vol. 59 November 2021
Implementing a person centred collaborative health care model – A qualitative study on patient experiences
Implementing a person centred collaborative health care model – A qualitative study on patient experiences
Subject
Collaborative health care model, Qualitative content analysis, Swedish health care direct (SHD1177), While waiting for ambulance, Assistance-missions
Description
Background: Collaborative Health Care (CHC) is a unique model in which ambulance services, home health care,
hospital care and the national telephone helpline for healthcare in Sweden – Swedish health care direct
(SHD1177) collaborate to provide the fastest possible health care for inhabitants living in eleven municipalities in western region of Sweden.
Aim: To explore how patients experience and perceive health care received in the CHC.
Method: Qualitative descriptive study using open-ended individual telephone interviews with fifteen community
dwelling persons with experiences of care throughthe model CHC were conducted.
Results: Two main categories and six subcategories were identified. The category “Thoughts of time in regard to acute health care” include “CHC leads to shorter waiting time for health care”, “Knowledge about the staff
working hours” and “To alert or not alert”. The category “Thoughts on unplanned health care from CHC”
involved “Receiving health care in my home”, ”Coordination from SHD1177 surprises” and “Accessibility of health care values higher than continuity”.
Conclusion: Integrated health care models such as CHC are time saving and highly appreciated by community
dwelling persons. The benefits of provision of coherent health care like in CHC, addresses the need to implement innovative integrated healthcare models in today’s health care.
hospital care and the national telephone helpline for healthcare in Sweden – Swedish health care direct
(SHD1177) collaborate to provide the fastest possible health care for inhabitants living in eleven municipalities in western region of Sweden.
Aim: To explore how patients experience and perceive health care received in the CHC.
Method: Qualitative descriptive study using open-ended individual telephone interviews with fifteen community
dwelling persons with experiences of care throughthe model CHC were conducted.
Results: Two main categories and six subcategories were identified. The category “Thoughts of time in regard to acute health care” include “CHC leads to shorter waiting time for health care”, “Knowledge about the staff
working hours” and “To alert or not alert”. The category “Thoughts on unplanned health care from CHC”
involved “Receiving health care in my home”, ”Coordination from SHD1177 surprises” and “Accessibility of health care values higher than continuity”.
Conclusion: Integrated health care models such as CHC are time saving and highly appreciated by community
dwelling persons. The benefits of provision of coherent health care like in CHC, addresses the need to implement innovative integrated healthcare models in today’s health care.
Creator
Jenny Hallgren, Karin Bergman, Maria Klingberg, Catharina Gillsjo
Publisher
Elsevier Ltd.
Date
November 2021
Contributor
Sri Wahyuni
Rights
1755-599X
Format
PDF
Language
English
Type
Text
Coverage
International Emergency Nursing Vol. 59 November 2021
Files
Citation
Jenny Hallgren, Karin Bergman, Maria Klingberg, Catharina Gillsjo, “International Emergency Nursing Vol. 59 November 2021
Implementing a person centred collaborative health care model – A qualitative study on patient experiences,” Repository Horizon University Indonesia, accessed April 27, 2025, https://repository.horizon.ac.id/items/show/1703.
Implementing a person centred collaborative health care model – A qualitative study on patient experiences,” Repository Horizon University Indonesia, accessed April 27, 2025, https://repository.horizon.ac.id/items/show/1703.