TELKOMNIKA Telecommunication, Computing, Electronics and Control
Cloud computing acceptance among public sector employees

TELKOMNIKA Telecommunication, Computing, Electronics and Control
Cloud computing acceptance among public sector employees

Acceptance
Behavioural intention
Cloud computing
PLS-SEM
Public sector
UTAUT

Cloud computing is one of the platforms that drive organisations and users to
be better prepared for a simpler computing platform and offers significant
benefits to the quality of work. The transition from conventional computing to
the virtual world helps organisations to maximise their potential. However, not
all users can accept cloud computing adoption. Failure to understand the
factors of user's acceptance will negatively impact the organisation's mission
of empowering the technology. Therefore, this study proposes to assess to
what extent the users are accepting cloud computing. This study adopts the
unified theory of acceptance and use of technology (UTAUT) and six
technological and human factors assessed for the Malaysian public sectors.

Survey data from several ministries were analysed using partial least squares-
structural equation modelling (PLS-SEM). The study found out that

performance expectancy, compatibility, security, mobility, information
technology (IT) knowledge, and social influence had a significant impact on
the user's intention to accept cloud computing. The results of this study
contribute to a clear understanding of the factors affecting the Malaysian
public sectors about cloud computing.

Mohd Talmizie Amron, Roslina Ibrahim, Nur Azaliah Abu Bakar

http://journal.uad.ac.id/index.php/TELKOMNIKA

Aug 27, 2020

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