TELKOMNIKA Telecommunication, Computing, Electronics and Control
Determinants of customer acceptance of e-banking in Iraq using technology acceptance model
Dublin Core
Title
TELKOMNIKA Telecommunication, Computing, Electronics and Control
Determinants of customer acceptance of e-banking in Iraq using technology acceptance model
Determinants of customer acceptance of e-banking in Iraq using technology acceptance model
Subject
E-banking adoption
Traditional banking
Determinants of e-banking
Technology acceptance model
Structural equation modeling
Traditional banking
Determinants of e-banking
Technology acceptance model
Structural equation modeling
Description
Electronic banking (e-banking) is a form of banking in which funds are
transferred through an exchange of electronic signals along to the traditional
banking process as the exchange of cash, checks, or other types of paper
documents. Moreover, the general tendencies of the Iraqi government in line
with other countries to adopt e-banking and provide e-services to customers.
However, the determinants of e-banking services need to investigate to
determine the variables affecting the rate of such adoption. Thus, the main aim
of this study is to identify the determinants of e-banking services in Iraq.
Hence, this study gives an investigation using the technology acceptance
model (TAM) by selecting a sample for many Iraqi banks' customers and staff
to determine the determinants of user acceptance of e-banking. A preliminary
study was conducted to empirically determine the user acceptance
determinants of e-banking. For data collection, a quantitative method was used
represented by the questionnaire. The selected sample for the investigation is
200 (customers and staff). Several methods have used for data analysis such
as hierarchical regression, one-way ANOVA, descriptive statistics, t-test as
well as structural equation modeling (SEM). The obtained outcomes show
there are several determinants of e-banking services in Iraq that have
determined in this study. Moreover, this study confirms the overcoming of
those determinants will give a highly positive impact on e-banking services.
transferred through an exchange of electronic signals along to the traditional
banking process as the exchange of cash, checks, or other types of paper
documents. Moreover, the general tendencies of the Iraqi government in line
with other countries to adopt e-banking and provide e-services to customers.
However, the determinants of e-banking services need to investigate to
determine the variables affecting the rate of such adoption. Thus, the main aim
of this study is to identify the determinants of e-banking services in Iraq.
Hence, this study gives an investigation using the technology acceptance
model (TAM) by selecting a sample for many Iraqi banks' customers and staff
to determine the determinants of user acceptance of e-banking. A preliminary
study was conducted to empirically determine the user acceptance
determinants of e-banking. For data collection, a quantitative method was used
represented by the questionnaire. The selected sample for the investigation is
200 (customers and staff). Several methods have used for data analysis such
as hierarchical regression, one-way ANOVA, descriptive statistics, t-test as
well as structural equation modeling (SEM). The obtained outcomes show
there are several determinants of e-banking services in Iraq that have
determined in this study. Moreover, this study confirms the overcoming of
those determinants will give a highly positive impact on e-banking services.
Creator
Ayad Hameed Mousa, Sundus Hameed Mousa, Mustafa Aljshamee, Intedhar Shakir Nasir
Source
http://journal.uad.ac.id/index.php/TELKOMNIKA
Date
Jun 12, 2020
Contributor
PERI IRAWAN
Format
PDF
Language
ENGLISH
Type
TEXT
Files
Collection
Citation
Ayad Hameed Mousa, Sundus Hameed Mousa, Mustafa Aljshamee, Intedhar Shakir Nasir, “TELKOMNIKA Telecommunication, Computing, Electronics and Control
Determinants of customer acceptance of e-banking in Iraq using technology acceptance model,” Repository Horizon University Indonesia, accessed February 3, 2025, https://repository.horizon.ac.id/items/show/3660.
Determinants of customer acceptance of e-banking in Iraq using technology acceptance model,” Repository Horizon University Indonesia, accessed February 3, 2025, https://repository.horizon.ac.id/items/show/3660.