TELKOMNIKA Telecommunication, Computing, Electronics and Control
Cleveree: an artificially intelligent web service for Jacob voice chatbot
Dublin Core
Title
TELKOMNIKA Telecommunication, Computing, Electronics and Control
Cleveree: an artificially intelligent web service for Jacob voice chatbot
Cleveree: an artificially intelligent web service for Jacob voice chatbot
Subject
Cosine similarity, LSTM, Stacked residual, TextRank, Web service
Description
Jacob is a voice chatbot that use Wit.ai to get the context of the question and give an answer based on that context. However, Jacob has no variation in answer and could not recognize the context well if it has not been learned previously by the Wit.ai. Thus, this paper proposes two features of artificial intelligence (AI) built as a web service: the paraphrase of answers using the Stacked Residual LSTM model and the question summarization using Cosine Similarity with pre-trained Word2Vec and TextRank algorithm. These two features are novel designs that are tailored to Jacob, this AI module is called Cleveree. The evaluation of Cleveree is carried out using the technology acceptance model (TAM) method and interview with Jacob admins. The results show that 79.17% of respondents strongly agree that both features are useful and 72.57% of respondents strongly agree that both features are easy to use.
Creator
Octavany, Arya Wicaksana
Source
DOI: 10.12928/TELKOMNIKA.v18i3.14791
Publisher
Universitas Ahmad Dahlan
Date
June 2020
Contributor
Sri Wahyuni
Rights
ISSN: 1693-6930
Relation
http://journal.uad.ac.id/index.php/TELKOMNIKA
Format
PDF
Language
English
Type
Text
Coverage
TELKOMNIKA Telecommunication, Computing, Electronics and Control
Files
Collection
Citation
Octavany, Arya Wicaksana, “TELKOMNIKA Telecommunication, Computing, Electronics and Control
Cleveree: an artificially intelligent web service for Jacob voice chatbot,” Repository Horizon University Indonesia, accessed April 4, 2025, https://repository.horizon.ac.id/items/show/3851.
Cleveree: an artificially intelligent web service for Jacob voice chatbot,” Repository Horizon University Indonesia, accessed April 4, 2025, https://repository.horizon.ac.id/items/show/3851.