HOW MILLENIALS FIT IN HOTEL INDUSTRY AFTER THE PANDEMIC
Dublin Core
Title
HOW MILLENIALS FIT IN HOTEL INDUSTRY AFTER THE PANDEMIC
Subject
hotel industry, millennials, recruitment, information technology
Description
Before the pandemic, the hotel industry thrives worldwide. Hotel industry is a
service-based and labor-intensive sector. Although many students pursue careers in
the hospitality industry, they usually leave the industry within 6 years. Millennials
are the population that currently dominates the workforce in the hotel industry,
where the composition exceeds 50% among other generations in the workplace.
Given the retention challenges facing the hotel industry, owners or managers need to
know the ways in which they must be able to retain their millennial employees. This
article investigates the extent to which the recruitment process, working environment
conditions, and the information technology systems can influence millennial
employees retain in the hotel industry. The validity test in this study was carried out
twice on 40 samples by calculating the Pearson Product Moment correlation
coefficient. The questionnaire was measured using a Likert scale. Multiple linear
regression analysis was performed to test the effect of three independent variables on
one dependent variable. The results show that the variables of the recruitment
process, working conditions and environment, and the information technology have a
significant positive effect on retaining employees.
service-based and labor-intensive sector. Although many students pursue careers in
the hospitality industry, they usually leave the industry within 6 years. Millennials
are the population that currently dominates the workforce in the hotel industry,
where the composition exceeds 50% among other generations in the workplace.
Given the retention challenges facing the hotel industry, owners or managers need to
know the ways in which they must be able to retain their millennial employees. This
article investigates the extent to which the recruitment process, working environment
conditions, and the information technology systems can influence millennial
employees retain in the hotel industry. The validity test in this study was carried out
twice on 40 samples by calculating the Pearson Product Moment correlation
coefficient. The questionnaire was measured using a Likert scale. Multiple linear
regression analysis was performed to test the effect of three independent variables on
one dependent variable. The results show that the variables of the recruitment
process, working conditions and environment, and the information technology have a
significant positive effect on retaining employees.
Creator
Oqke Prawira Triutama1) Adestya Ayu Armielia 2) Chelsia Pranindyasari
Source
https://jurnal.stie-aas.ac.id/index.php/IJEBAR
Date
2023
Contributor
peri irawan
Format
pdf
Language
english
Type
text
Files
Citation
Oqke Prawira Triutama1) Adestya Ayu Armielia 2) Chelsia Pranindyasari, “HOW MILLENIALS FIT IN HOTEL INDUSTRY AFTER THE PANDEMIC,” Repository Horizon University Indonesia, accessed April 21, 2025, https://repository.horizon.ac.id/items/show/7595.