Analysis of Information Technology Governance of the Tasikmalaya
City Manpower Service Using Framework COBIT 2019
Dublin Core
Title
Analysis of Information Technology Governance of the Tasikmalaya
City Manpower Service Using Framework COBIT 2019
City Manpower Service Using Framework COBIT 2019
Subject
Capability, COBIT 2019, Governance, Information Technology.
Description
— Currently, the success and continuity of a company or organization is very much based on IT, in terms of speed and results
that can help increase the effectiveness and efficiency of business processes to achieve goals. In its implementation, the Tasikmalaya
City Manpower Department had problems with software frequently occurring applications error (system failure to operate), while
problems with the website was the loss and damage of information due to attacks from hackers. To overcome this, the agency does not
yet have a special section that has full control over IT governance due to the lack of staff or employees who are IT experts. These
problems can be identified thoroughly with governance using the COBIT 2019 framework. The form and content of the COBIT 2019
model are updated from the previous COBIT method and many new functions are added, including enabling improvements to the IT
governance system. By conducting analysis, you can provide recommendations to improve the organization's capabilities to meet the
agency's expectations and goals regarding IT governance in supporting its performance.Domain The COBIT 2019 used is APO and
BAI with details of the APO07, APO08, APO13 and BAI08 processes. The results of measuring the capability level of the APO07 domain
at the Tasikmalaya City Power Service get a capability level 3 value, the APO08 and BAI08 domains get a capability level 2 value, and
the APO13 domain gets a capability level 1 value. Providing recommendations for improving the agency's information technology
governance is expected to be able to carry out immediately improving the management of agency information technology so that it
immediately reaches the expected level of capability
that can help increase the effectiveness and efficiency of business processes to achieve goals. In its implementation, the Tasikmalaya
City Manpower Department had problems with software frequently occurring applications error (system failure to operate), while
problems with the website was the loss and damage of information due to attacks from hackers. To overcome this, the agency does not
yet have a special section that has full control over IT governance due to the lack of staff or employees who are IT experts. These
problems can be identified thoroughly with governance using the COBIT 2019 framework. The form and content of the COBIT 2019
model are updated from the previous COBIT method and many new functions are added, including enabling improvements to the IT
governance system. By conducting analysis, you can provide recommendations to improve the organization's capabilities to meet the
agency's expectations and goals regarding IT governance in supporting its performance.Domain The COBIT 2019 used is APO and
BAI with details of the APO07, APO08, APO13 and BAI08 processes. The results of measuring the capability level of the APO07 domain
at the Tasikmalaya City Power Service get a capability level 3 value, the APO08 and BAI08 domains get a capability level 2 value, and
the APO13 domain gets a capability level 1 value. Providing recommendations for improving the agency's information technology
governance is expected to be able to carry out immediately improving the management of agency information technology so that it
immediately reaches the expected level of capability
Creator
Tasya Nurul Annisa a
, Heni Sulastri b,*
, Heni Sulastri b,*
Source
https://jurnal.unsil.ac.id/index.php/jaisi/article/view/8989/3010
Publisher
Department of Informatics, Universitas Siliwangi, Tasikmalaya, Indonesia
bDepartment of Information System, Universitas Siliwangi, Tasikmalaya, Indonesia
bDepartment of Information System, Universitas Siliwangi, Tasikmalaya, Indonesia
Date
November 2023
Contributor
Fajar bagus W
Format
PDF
Language
English
Type
Text
Files
Collection
Citation
Tasya Nurul Annisa a
, Heni Sulastri b,*, “Analysis of Information Technology Governance of the Tasikmalaya
City Manpower Service Using Framework COBIT 2019,” Repository Horizon University Indonesia, accessed April 4, 2025, https://repository.horizon.ac.id/items/show/8355.
City Manpower Service Using Framework COBIT 2019,” Repository Horizon University Indonesia, accessed April 4, 2025, https://repository.horizon.ac.id/items/show/8355.