Browse Items (11 total)
- Collection: VOL.13, NO.2, Oktober2021
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Performance Measurement ofCustomer Relationship Management(CRM) Using TheCrm ScorecardMethod inCV. Lestari Motorindo Jaya Indralaya
The measurement of customer relationship management (CRM) performance is very necessary to find out how much the level of performance of CRM in the company. CV. Lestari Motorindo Jaya Indralayais a CV that is engaged in…