Prosiding Seminar Nasional Ilmu Komputer Universitas Semarang 2022
Analisis Kepuasan Pengguna Sistem Informasi Manajemen Terpadu (SIMAT) Universitas Islam Madura Menggunakan PIECES Framework
Dublin Core
Title
Prosiding Seminar Nasional Ilmu Komputer Universitas Semarang 2022
Analisis Kepuasan Pengguna Sistem Informasi Manajemen Terpadu (SIMAT) Universitas Islam Madura Menggunakan PIECES Framework
Analisis Kepuasan Pengguna Sistem Informasi Manajemen Terpadu (SIMAT) Universitas Islam Madura Menggunakan PIECES Framework
Subject
PIECES Framework, SIMAT, Universitas Islam Madura
Description
Universitas Islam Madura sebagai kampus swasta terbaik di Madura sudah menerapkan Sistem Informasi Manajemen Akademik Terpadu atau biasa disebut SIMAT. Aplikasi SIMAT memiliki beberapa fitur bidang akademik antara lain data mahasiswa, data matakuliah, data nilai, data dosen, KRS, KHS, dan bimbingan konseling mahasiswa dengan dosen wali. Tujuan penelitian adalah untuk mengukur tingkat kepuasan pengguna SIMAT dalam rangka pengembangan dan peningkatan pelayanan. Metode yang digunakan dalam penelitian adalah metode PIECES Framework. Responden penelitian adalah pengguna SIMAT yaitu mahasiswa, dosen, dan karyawan. Hasil penelitian menunjukkan bahwa dari beberapa kriteria diperoleh hasil antara lain, performance adalah 3,776 (Puas), information and data adalah 3,826 (Puas), economics adalah 3,789 (puas), control and security adalah 3,580 (puas), efficiency adalah 3,974 (puas) dan service adalah 3,438 (puas). Sehingga nilai rata-rata yang didapat untuk semua kriteria pada PIECES adalah 3,279 sehingga dapat dikategorikan pengguna merasa puas terhadap aplikasi SIMAT. Kontribusi penelitian ini bisa dijadikan dokumen pengembangan terhadap aplikasi SIMAT di Universitas Islam Madura sehingga pada tahun berikutnya aplikasi SIMAT bisa menjadi Sangat Memuaskan.
Universitas Islam Madura as the best private campus in Madura has implemented an Integrated Academic Management Information System or commonly called SIMAT. The SIMAT application has several features in the academic field, including student data, course data, grade data, lecturer data, KRS, KHS, and student counseling guidance with guardian lecturers. The purpose of the study was to measure the level of satisfaction of SIMAT users in the context of developing and improving services.
The method used in this research is the PIECES Framework method. Research respondents are SIMAT users, namely students, lecturers, and employees. The results showed that from several criteria obtained results, among others, performance was 3,776 (Satisfied), information and data was 3,826 (Satisfied), economics was 3,789 (Satisfied), control and security was 3,580 (Satisfied), efficiency was 3,974 (Satisfied) and service is 3,438 (Satisfied). So that the average value obtained for all criteria in PIECES is 3,279 so that users can be categorized as satisfied with the SIMAT application. The contribution of this research can be used as a development document for the SIMAT application at the Universitas Islam Madura so that in the following year the SIMAT application can be very satisfying.
Universitas Islam Madura as the best private campus in Madura has implemented an Integrated Academic Management Information System or commonly called SIMAT. The SIMAT application has several features in the academic field, including student data, course data, grade data, lecturer data, KRS, KHS, and student counseling guidance with guardian lecturers. The purpose of the study was to measure the level of satisfaction of SIMAT users in the context of developing and improving services.
The method used in this research is the PIECES Framework method. Research respondents are SIMAT users, namely students, lecturers, and employees. The results showed that from several criteria obtained results, among others, performance was 3,776 (Satisfied), information and data was 3,826 (Satisfied), economics was 3,789 (Satisfied), control and security was 3,580 (Satisfied), efficiency was 3,974 (Satisfied) and service is 3,438 (Satisfied). So that the average value obtained for all criteria in PIECES is 3,279 so that users can be categorized as satisfied with the SIMAT application. The contribution of this research can be used as a development document for the SIMAT application at the Universitas Islam Madura so that in the following year the SIMAT application can be very satisfying.
Creator
Hozairi, Buhari, Rofiudin, Husnul Khatimah, Syariful Alim
Publisher
Universitas Semarang
Date
19 Oktober 2022
Contributor
Sri Wahyuni
Rights
ISSN: 2614-1205
Format
PDF
Language
Indonesian
Type
Text
Coverage
Prosiding Seminar Nasional Ilmu Komputer Universitas Semarang 2022
Files
Citation
Hozairi, Buhari, Rofiudin, Husnul Khatimah, Syariful Alim, “Prosiding Seminar Nasional Ilmu Komputer Universitas Semarang 2022
Analisis Kepuasan Pengguna Sistem Informasi Manajemen Terpadu (SIMAT) Universitas Islam Madura Menggunakan PIECES Framework,” Repository Horizon University Indonesia, accessed April 4, 2025, https://repository.horizon.ac.id/items/show/3508.
Analisis Kepuasan Pengguna Sistem Informasi Manajemen Terpadu (SIMAT) Universitas Islam Madura Menggunakan PIECES Framework,” Repository Horizon University Indonesia, accessed April 4, 2025, https://repository.horizon.ac.id/items/show/3508.