TELKOMNIKA Telecommunication, Computing, Electronics and Control
User stories collection via interactive chatbot to support requirements gathering
Dublin Core
Title
TELKOMNIKA Telecommunication, Computing, Electronics and Control
User stories collection via interactive chatbot to support requirements gathering
User stories collection via interactive chatbot to support requirements gathering
Subject
AIML, Chatbot, Nazief & Adriani algorithm, Requirements elicitation, User stories
Description
Nowadays, software products have become an essential part of human
life. To build software, developers must have a good understanding of
the requirements of the software. However, software developers tend to
jumpstart system construction without having a clear and detailed
understanding of the requirements. The user story concept is one of the practices of the requirements elicitation. This paper aims to present the work conducted to develop an Android chatbot application to support the requirements elicitation activity in software engineering, making the work less time-consuming and structured even for users not accustomed
to requirements engineering. The chatbot uses Nazief & Adriani stemming algorithm to pre-process the natural language it receives from the users and artificial mark-up language (AIML) as the knowledge base to process the bot’s responses. A preliminary acceptance test based on the technology acceptance model results in an 83.03% score for users’ behavioral intention to use.
life. To build software, developers must have a good understanding of
the requirements of the software. However, software developers tend to
jumpstart system construction without having a clear and detailed
understanding of the requirements. The user story concept is one of the practices of the requirements elicitation. This paper aims to present the work conducted to develop an Android chatbot application to support the requirements elicitation activity in software engineering, making the work less time-consuming and structured even for users not accustomed
to requirements engineering. The chatbot uses Nazief & Adriani stemming algorithm to pre-process the natural language it receives from the users and artificial mark-up language (AIML) as the knowledge base to process the bot’s responses. A preliminary acceptance test based on the technology acceptance model results in an 83.03% score for users’ behavioral intention to use.
Creator
Ferliana Dwitama, Andre Rusli
Source
DOI: 10.12928/TELKOMNIKA.v18i2.14866
Publisher
Universitas Ahmad Dahlan
Date
April 2020
Contributor
Sri Wahyuni
Rights
ISSN: 1693-6930
Relation
http://journal.uad.ac.id/index.php/TELKOMNIKA
Format
PDF
Language
English
Type
Text
Coverage
TELKOMNIKA Telecommunication, Computing, Electronics and Control
Files
Collection
Citation
Ferliana Dwitama, Andre Rusli, “TELKOMNIKA Telecommunication, Computing, Electronics and Control
User stories collection via interactive chatbot to support requirements gathering,” Repository Horizon University Indonesia, accessed October 31, 2025, https://repository.horizon.ac.id/items/show/3723.
User stories collection via interactive chatbot to support requirements gathering,” Repository Horizon University Indonesia, accessed October 31, 2025, https://repository.horizon.ac.id/items/show/3723.