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Emotional Support from AI Chatbots: Should a Supportive Partner Self-Disclose or Not?
This study examined how and when a chatbot’s emotional support was effective in reducing people’s stress and worry. It compared emotional support from chatbot versus human partners in terms of its process and conditional effects on stress/worry…
TELKOMNIKA Telecommunication, Computing, Electronics and Control
User stories collection via interactive chatbot to support requirements gathering
Nowadays, software products have become an essential part of human
life. To build software, developers must have a good understanding of
the requirements of the software. However, software developers tend to
jumpstart system construction without…
life. To build software, developers must have a good understanding of
the requirements of the software. However, software developers tend to
jumpstart system construction without…
TELKOMNIKA Telecommunication, Computing, Electronics and Control
Bershca: bringing chatbot into hotel industry in Indonesia
Adopting technology could give competitive advantage and positively impact the hotel’s profitability, thus hotels should keep up with the latest hotel technologies. An important part in the hotel services is the customer service. A problem with the…
TELKOMNIKA Telecommunication, Computing, Electronics and Control
Integration of IoT and chatbot for aquaculture with natural language processing
The development of internet of things (IoT) technology is very fast lately.
One sector that can be implemented by IoT technology is the aquaculture sector. One important factor in the success of aquaculture is a good and controlled water quality…
One sector that can be implemented by IoT technology is the aquaculture sector. One important factor in the success of aquaculture is a good and controlled water quality…