TELKOMNIKA Telecommunication, Computing, Electronics and Control
A rigorous user needs experience evaluation method based on software quality standards

Dublin Core

Title

TELKOMNIKA Telecommunication, Computing, Electronics and Control
A rigorous user needs experience evaluation method based on software quality standards

Subject

Evaluation theory, SQuaRE standards, User experience framework, User needs experience, UX evaluation method

Description

Our lives, nowadays, are digital. We, as humans, are using software
applications in all our life aspects to meet our daily objectives and fulfill our needs. Software solutions that comprise mobile apps are widely spread, users can select from hundreds of available software solutions that fit their needs. Accordingly, user needs are becoming intricate and the software organizations are competing high to satisfy user requirements and the desires for better quality. This competition is not about satisfying the functional requirements but also satisfy user experience as well. Accordingly, studying, measuring, and improving user experience is crucial for the success of any software product. This research focuses on evaluating user experience needs by developing user experience needs evaluation method based on three main disciplines the user experience framework, the evaluation theory concept, and the ISOsoftware quality standards ISO/IEC 25022 and ISO/IEC 25023. Although these disciplines are available in the literature, they are not linked together to complete the mosaic picture of developing a UX evaluation method. Linking there three disciplines led to systematically identify the necessary evaluation criteria to evaluate user needs experience.

Creator

Mohammad Zarour

Source

DOI: 10.12928/TELKOMNIKA.v18i5.16061

Publisher

Universitas Ahmad Dahlan

Date

October 2020

Contributor

Sri Wahyuni

Rights

ISSN: 1693-6930

Relation

http://journal.uad.ac.id/index.php/TELKOMNIKA

Format

PDF

Language

English

Type

Text

Coverage

TELKOMNIKA Telecommunication, Computing, Electronics and Control

Files

Collection

Tags

,Repository, Repository Horizon University Indonesia, Repository Universitas Horizon Indonesia, Horizon.ac.id, Horizon University Indonesia, Universitas Horizon Indonesia, HorizonU, Repo Horizon , ,Repository, Repository Horizon University Indonesia, Repository Universitas Horizon Indonesia, Horizon.ac.id, Horizon University Indonesia, Universitas Horizon Indonesia, HorizonU, Repo Horizon , ,Repository, Repository Horizon University Indonesia, Repository Universitas Horizon Indonesia, Horizon.ac.id, Horizon University Indonesia, Universitas Horizon Indonesia, HorizonU, Repo Horizon , ,Repository, Repository Horizon University Indonesia, Repository Universitas Horizon Indonesia, Horizon.ac.id, Horizon University Indonesia, Universitas Horizon Indonesia, HorizonU, Repo Horizon , ,Repository, Repository Horizon University Indonesia, Repository Universitas Horizon Indonesia, Horizon.ac.id, Horizon University Indonesia, Universitas Horizon Indonesia, HorizonU, Repo Horizon ,

Citation

Mohammad Zarour, “TELKOMNIKA Telecommunication, Computing, Electronics and Control
A rigorous user needs experience evaluation method based on software quality standards,” Repository Horizon University Indonesia, accessed April 3, 2025, https://repository.horizon.ac.id/items/show/4102.