The Impact from the Implementation of Online Single Submission (OSS) towards the Ease of Business Licensing for Business Actors in North Sumatera Province

The Impact from the Implementation of Online Single Submission (OSS) towards the Ease of Business Licensing for Business Actors in North Sumatera Province

Online Single Submission, Ease of Business Licensing, Edward III Theory

This study aims to explore and analyze futher the impact from implementing online single submission (OSS) on the ease of business licensing for business actors in NorthSumateraProvince.Quantitative method chosen as the research method.The research population are those business actors or permit applicants who have been served by the Investment Service and One-Stop Integrated Licensing Services of North SumateraProvince in obtaining permits on average as many as 180 permit applicants per month, accordingto permit data management during period of 2021 there are total sample of 108 respondents who divided into large-scale business actors, medium-scale business actors and small-scale business actors.Thefindings of this research indicates: 1) The Implementation of OSS in North SumateraProvince has been running well and effective2) Based on the analysis separately, there are two variables which have positive and significant impact to the ease of business licensing, namely communication and bureaucratic structure;3) The implementation of OSS in North SumateraProvince is good deal, because it has proven to have an impact towards the ease of business licensing in North Sumateraas shown by the policy implementation model of George C. Edward III which reached 65.8 percent

Rinto Mujiono Lumban Tobing1*, Bengkel Bengkel2, Tengku Irmayani3

https://dinastipub.org/DIJEFA/article/view/1546/1129

Universitas Sumatera Utara

28 January 2023

Rinto Mujiono Lumban Tobing

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