INFORMATION TECHNOLOGY GOVERNANCE ASSESSMENT
USING THE COBIT 2019 FRAMEWORK AND
ISO/IEC 38500 AT RSUD XYZ
Dublin Core
Title
INFORMATION TECHNOLOGY GOVERNANCE ASSESSMENT
USING THE COBIT 2019 FRAMEWORK AND
ISO/IEC 38500 AT RSUD XYZ
USING THE COBIT 2019 FRAMEWORK AND
ISO/IEC 38500 AT RSUD XYZ
Subject
— Information Technology, IT Governance, COBIT 2019, ISO 38500.
Description
The advancement of Information Technology (IT) is a crucial prerequisite for bolstering the efficacy and efficiency of
organizational operations, encompassing healthcare establishments like RSUD XYZ. But problems like unreliable networks, antiquated
computers, and a lack of IT knowledge in human resources (HR) arise. Therefore, to guarantee efficient IT usage, a thorough IT
governance assessment is required. In order to help overcome current challenges, this study intends to assess IT governance at RSUD
XYZ utilizing the COBIT 2019 framework and ISO 38500 standards.
Three primary processes are assessed using the Capability Maturity Model Integration (CMMI) framework: Ensured Risk
Optimisation (EDM03), Managed Risk (APO12), and Human Resources (APO07). According to the evaluation results, APO07
successfully attained level 4 as intended, APO12 was at level 3 of goal 5, and the EDM03 process was at level 2 of target 4. The identified
competency gaps formed the basis for the preparation of improvement recommendations. In addition, this research also proposes
introducing other processes such as ITIL for IT service management and TOGAF integration to support enterprise architecture.
It is anticipated that these findings would enable agencies to strengthen their IT governance capacities in order to minimize current
gaps and meet more ideal goals. This study offers RSUD XYZ thorough guidelines for enhancing more effective and efficient IT
governance, hence facilitating the integration of IT plans with hospital business objectives.
organizational operations, encompassing healthcare establishments like RSUD XYZ. But problems like unreliable networks, antiquated
computers, and a lack of IT knowledge in human resources (HR) arise. Therefore, to guarantee efficient IT usage, a thorough IT
governance assessment is required. In order to help overcome current challenges, this study intends to assess IT governance at RSUD
XYZ utilizing the COBIT 2019 framework and ISO 38500 standards.
Three primary processes are assessed using the Capability Maturity Model Integration (CMMI) framework: Ensured Risk
Optimisation (EDM03), Managed Risk (APO12), and Human Resources (APO07). According to the evaluation results, APO07
successfully attained level 4 as intended, APO12 was at level 3 of goal 5, and the EDM03 process was at level 2 of target 4. The identified
competency gaps formed the basis for the preparation of improvement recommendations. In addition, this research also proposes
introducing other processes such as ITIL for IT service management and TOGAF integration to support enterprise architecture.
It is anticipated that these findings would enable agencies to strengthen their IT governance capacities in order to minimize current
gaps and meet more ideal goals. This study offers RSUD XYZ thorough guidelines for enhancing more effective and efficient IT
governance, hence facilitating the integration of IT plans with hospital business objectives.
Creator
Berliana Azzahra a
, Andi Nur Rachmanb,*
, Euis Nur Fitriani Dewi b
, Andi Nur Rachmanb,*
, Euis Nur Fitriani Dewi b
Source
https://jurnal.unsil.ac.id/index.php/jaisi/article/view/12722/3830
Publisher
Department of Informatic, Siliwangi University, Tasikmalaya, Indonesia
b Department of Information System, Siliwangi University, Tasikmalaya, Indonesia
b Department of Information System, Siliwangi University, Tasikmalaya, Indonesia
Date
November 2024
Contributor
Fajar bagus W
Format
PDF
Language
English
Type
text
Files
Collection
Citation
Berliana Azzahra a
, Andi Nur Rachmanb,*
, Euis Nur Fitriani Dewi b
, “INFORMATION TECHNOLOGY GOVERNANCE ASSESSMENT
USING THE COBIT 2019 FRAMEWORK AND
ISO/IEC 38500 AT RSUD XYZ,” Repository Horizon University Indonesia, accessed April 4, 2025, https://repository.horizon.ac.id/items/show/8367.
USING THE COBIT 2019 FRAMEWORK AND
ISO/IEC 38500 AT RSUD XYZ,” Repository Horizon University Indonesia, accessed April 4, 2025, https://repository.horizon.ac.id/items/show/8367.