Understanding screenshot collection and sharing on
messaging platforms: a privacy perspective
Dublin Core
Title
Understanding screenshot collection and sharing on
messaging platforms: a privacy perspective
messaging platforms: a privacy perspective
Subject
privacy, messaging platforms, screenshots, obscurity, platform governance.
Description
Individuals rely on messaging platforms to form and maintain intimate relationships, trusting shared information will remain within intended digi-
tal confines. However, the screenshot feature allows people to capture and store pieces of private conversations as a separate file on their de-
vice, rendering them shareable with third parties. While usage of this feature can be benign, this study focuses on its ability to breach privacy
expectations within messaging platforms, termed within communication privacy management theory as privacy turbulence. This study recog-
nizes the power of both interpersonal dynamics and platform affordances in constraining existing norms around screenshot collection and shar-
ing others’ private messages. Experimental results (n 1⁄4 302) suggest obscuring received messages upon use of the screenshot feature and
stating an explicit privacy rule significantly reduce screenshot collection and sharing, respectively. Implications for communication theory and
the future of messaging platform design will be discussed.
tal confines. However, the screenshot feature allows people to capture and store pieces of private conversations as a separate file on their de-
vice, rendering them shareable with third parties. While usage of this feature can be benign, this study focuses on its ability to breach privacy
expectations within messaging platforms, termed within communication privacy management theory as privacy turbulence. This study recog-
nizes the power of both interpersonal dynamics and platform affordances in constraining existing norms around screenshot collection and shar-
ing others’ private messages. Experimental results (n 1⁄4 302) suggest obscuring received messages upon use of the screenshot feature and
stating an explicit privacy rule significantly reduce screenshot collection and sharing, respectively. Implications for communication theory and
the future of messaging platform design will be discussed.
Creator
Alexis Shore Ingber
Source
https://doi.org/10.1093/jcmc/zmae023
Publisher
Oxford University Press on behalf of International Communication Association.
Date
November 25, 2024
Contributor
PERI IRAWAN
Format
PDF
Language
ENGLISH
Type
TEXT
Files
Collection
Citation
Alexis Shore Ingber, “Understanding screenshot collection and sharing on
messaging platforms: a privacy perspective,” Repository Horizon University Indonesia, accessed October 31, 2025, https://repository.horizon.ac.id/items/show/8821.
messaging platforms: a privacy perspective,” Repository Horizon University Indonesia, accessed October 31, 2025, https://repository.horizon.ac.id/items/show/8821.