VOL 14 NO 1 2021

Dublin Core

Title

VOL 14 NO 1 2021

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EXPLORING RELATIONSHIP AMONG E-LEARNING PLATFORMS, TECHNICAL SYSTEM QUALITY AND PERCEIVED STUDENTS’ SATISFACTION ON HIGHER EDUCATIONS’ SYSTEM FOR E-LEARNING
Currently, most Indonesian universities have adopted an online academic management information system (AMIS) to provide academic and administrative service activities. This study aims to explore the relationship between the e-learning platforms and…

PERAN MANAJEMEN PENGETAHUAN PELANGGAN PADA KINERJA BISNIS UMKM<br /><br />
THE ROLE OF CUSTOMER KNOWLEDGE MANAGEMENT ON THE SMEs BUSINESS PERFORMANCE
Penelitian ini bertujuan untuk menguji pengaruh Customer Knowledge Management (CKM) terhadap innovation capability dan business performancepada Usaha Mikro Kecil dan Menengah (UMKM) di kota Malang. CKM muncul sebagai sistem penting dan efektif untuk…

INTEGRASI SERVQUAL-KANO-QFD UNTUK PERBAIKAN KUALITAS LAYANAN JASA ASURANSI SOSIAL DI SURABAYA
Pada perusahaan yang bergerak di sektor jasa, pemberian layanan yang baik dengan selalu berusaha memenuhi keinginan pelanggan merupakan hal yang harus dilakukan untuk dapat memenangkan persaingan yang kompetitif. Studi kasus penelitian ini dilakukan…

KONSENTRASI PASAR PERBANKAN, MODAL, DAN PENGAMBILAN RISIKO BANK<br /><br />
MARKET CONCENTRATION, CAPITAL AND RISK TAKING IN BANKING INDUSTRY
Konsentrasi pasar perbankan merupakan salah satu topik perbankan yang menarik untuk diteliti karena struktur pasar perbankan memiliki peran penting dalam sistem perbankan suatu negara. Penelitian ini bertujuan untuk mengetahui pengaruh konsentrasi…

THE ROLE OF ANTICIPATORY SOCIALIZATION AS A MEDIATING VARIABLE BETWEEN THE BIG FIVE PERSONALITY TRAITS AND PROFESSIONAL SKEPTICISM
This study analyzes the relationship between the Big Five personality traits and professional skepticism, between professional skepticism and anticipatory socialization, and the relationship between the Big Five personality traits and anticipatory…

THE IMPACT OF PERSONALITY TRAITS ON PERCEIVED INVESTMENT PERFORMANCE: THE MODERATING ROLE OF SOCIAL INTERACTION
Each investor has an investment plan to reach their investment objectives. Perceived investment performance was affected by a high level of the psychological aspect. The purpose of this study was to test the effect of the Big Five personality traits…
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