VOL 26 ISSUE 6 2021

False rumors on WhatsApp, the world’s largest messaging app, have led to mob lynching in India
and other countries. Doctored videos sent over the platform have elicited visceral responses among
users, resulting in the wrongful death of innocent…

The longitudinal associations between Facebook use and well-being have received limited exploration with mixed results. We argue that the transition pattern of an individual’s social grooming
style based on five social grooming behaviors at…

Nonhuman communicators are challenging the prevailing conceptualizations of technologymediated team communication. Slackbot is a social bot that can be configured to respond to
trigger words and, thus, take part in discussions on the platform. A set…

Artificial intelligence (AI) is increasingly used to make decisions for humans. Unlike traditional AI that is programmed to follow human-made rules, machine-learning AI generates rules from data. These machine-generated rules are often unintelligible…

An essential tenet of social capital is that it is a reciprocal process: social networks produce desirable outcomes, and the resulting outcomes can then feed back into influencing networks. The current study is among the first to examine a dynamic,…

Across online support communities, community cohesion varies by platform and can impact the self-disclosure of members and their exchanges of social support. Through a comparative study of forum and chat-based mental health communities, this research…

Internet access is now characterized by multi-device, mobile, and ubiquitous access. We explore the changing nature of internet access by focusing on social practices that shape the position and role of internet technologies in everyday internet use.…