Health worker motivation to deliver quality care in western Nigeria (ORIGINAL ARTICLE)
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Title
Health worker motivation to deliver quality care in western Nigeria (ORIGINAL ARTICLE)
Subject
motivation, health services, healthcare management, job satisfaction, quality care, antenatal care, Nigeria
Description
Background: Motivation of health service providers (HSPs) is an important factor for delivering quality services and achieving client satisfaction.
Understanding the motivation to perform is therefore important in providing evidence for interventions.
Objective: To assess motivation to deliver quality service among antenatal care service providers in public secondary health facilities in western
Nigeria.
Method: A cross-sectional, facility-based study was conducted using a validated, semi-structured self-administered questionnaire. In all, 280
HSPs were recruited using multistage sampling method. Data were analyzed using Epi-info statistical software. Inferential statistics such as chi
square and binary regression were applied.
Results: Factors with high mean scores as motivators were those related to individual aspects especially conscientiousness, cooperativeness,
timeliness and attendance, and appreciation from patients. Factors with the lowest mean scores were those linked with work organization
such as limited resources (insufficient staff and equipment) and poor promotion processes. Overall, only 69 (24.5%) of HSPs reported that
they were motivated to deliver quality care. Predictors of motivation were nonphysician cadre and longer years of service. Nurse/midwives,
lab scientists/lab technicians, and pharmacist/pharmacy technicians were all more likely to be motivated than physicians. HSPs with more than
10 years experience on their current job were almost 9 times more likely to be motivated than those who had spent a lesser duration [odds ratio
(OR), 1.14; 95% CI, 1.06–1.22].
Conclusion: HSPs were not motivated to deliver quality care, especially physicians and those who had spent lesser duration on their current
job. Interventions should focus on the provision of adequate resources and improving promotion process
Understanding the motivation to perform is therefore important in providing evidence for interventions.
Objective: To assess motivation to deliver quality service among antenatal care service providers in public secondary health facilities in western
Nigeria.
Method: A cross-sectional, facility-based study was conducted using a validated, semi-structured self-administered questionnaire. In all, 280
HSPs were recruited using multistage sampling method. Data were analyzed using Epi-info statistical software. Inferential statistics such as chi
square and binary regression were applied.
Results: Factors with high mean scores as motivators were those related to individual aspects especially conscientiousness, cooperativeness,
timeliness and attendance, and appreciation from patients. Factors with the lowest mean scores were those linked with work organization
such as limited resources (insufficient staff and equipment) and poor promotion processes. Overall, only 69 (24.5%) of HSPs reported that
they were motivated to deliver quality care. Predictors of motivation were nonphysician cadre and longer years of service. Nurse/midwives,
lab scientists/lab technicians, and pharmacist/pharmacy technicians were all more likely to be motivated than physicians. HSPs with more than
10 years experience on their current job were almost 9 times more likely to be motivated than those who had spent a lesser duration [odds ratio
(OR), 1.14; 95% CI, 1.06–1.22].
Conclusion: HSPs were not motivated to deliver quality care, especially physicians and those who had spent lesser duration on their current
job. Interventions should focus on the provision of adequate resources and improving promotion process
Creator
Ifeoma P. Okafor, Adebisi A. Dada, Tope Olubodun and Tolulope F. Olufunlayo
Source
DOI:https://doi.org/10.1093/ijcoms/lyac012
Publisher
Oxford University Press
Date
18 August 2022
Contributor
Sri Wahyuni
Format
PDF
Language
English
Type
Text
Files
Collection
Citation
Ifeoma P. Okafor, Adebisi A. Dada, Tope Olubodun and Tolulope F. Olufunlayo, “Health worker motivation to deliver quality care in western Nigeria (ORIGINAL ARTICLE),” Repository Horizon University Indonesia, accessed February 21, 2026, https://repository.horizon.ac.id/items/show/11135.