Safety and Health at Work Vol. 11 Issue 4 2020
Organizational Climate Effects on the Relationship Between Emotional Labor and Turnover Intention in Korean Firefighters (Original Article)
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Title
Safety and Health at Work Vol. 11 Issue 4 2020
Organizational Climate Effects on the Relationship Between Emotional Labor and Turnover Intention in Korean Firefighters (Original Article)
Organizational Climate Effects on the Relationship Between Emotional Labor and Turnover Intention in Korean Firefighters (Original Article)
Subject
Emotional labor, Firefighters, Organizational climate, Turnover intention
Description
Background: The purpose of this study is to examine the combined effects of organizational climate (OC)
with emotional labor (EL) on turnover intention in Korean firefighters.
Methods: The data were obtained from the study Firefighters Research: Enhancement of Safety and
Health. A total of 4,860 firefighters whose main duty was providing “emergency medical aid” were
included. To examine the effects of OC on the relationships between five subscales of EL and turnover intention, four groups were created using various combinations of OC (“good” vs. “bad”) and EL (“normal” vs. “risk”): (1) “good” and “normal” (Group I), (2) “bad” and “normal” (Group II), (3) “good” and “risk” (Group III), and (4) “bad” and “risk” (Group IV). Multivariate logistic regression analyses were performed to estimate the risk of turnover intention for the combinations of OC and EL.
Results: The results showed turnover intention was significantly higher in the group with “bad” OC
(17.7%) than in that with “good” OC (7.6%). Combined effects of OC and EL on turnover intention were found in all five subscales with the exception of Group I for emotional demands and regulation. Groups II, III, and IV were more likely to experience risks of turnover intention than Group I (p for trend <0.001).
Conclusions: A positive and cooperative OC plays a role in decreasing the risk of turnover intention and in attenuating the negative effects of EL on turnover intention in firefighters.
with emotional labor (EL) on turnover intention in Korean firefighters.
Methods: The data were obtained from the study Firefighters Research: Enhancement of Safety and
Health. A total of 4,860 firefighters whose main duty was providing “emergency medical aid” were
included. To examine the effects of OC on the relationships between five subscales of EL and turnover intention, four groups were created using various combinations of OC (“good” vs. “bad”) and EL (“normal” vs. “risk”): (1) “good” and “normal” (Group I), (2) “bad” and “normal” (Group II), (3) “good” and “risk” (Group III), and (4) “bad” and “risk” (Group IV). Multivariate logistic regression analyses were performed to estimate the risk of turnover intention for the combinations of OC and EL.
Results: The results showed turnover intention was significantly higher in the group with “bad” OC
(17.7%) than in that with “good” OC (7.6%). Combined effects of OC and EL on turnover intention were found in all five subscales with the exception of Group I for emotional demands and regulation. Groups II, III, and IV were more likely to experience risks of turnover intention than Group I (p for trend <0.001).
Conclusions: A positive and cooperative OC plays a role in decreasing the risk of turnover intention and in attenuating the negative effects of EL on turnover intention in firefighters.
Creator
Hye-Yoon Ryu, Dae-Sung Hyun, Da-Yee Jeung, Chang-Soo Kim, Sei-Jin Chang
Publisher
Elsevier Korea LLC
Date
December 2020
Contributor
Sri Wahyuni
Format
PDF
Language
English
Type
Text
Coverage
Safety and Health at Work Vol. 11 Issue 4 2020
Files
Citation
Hye-Yoon Ryu, Dae-Sung Hyun, Da-Yee Jeung, Chang-Soo Kim, Sei-Jin Chang, “Safety and Health at Work Vol. 11 Issue 4 2020
Organizational Climate Effects on the Relationship Between Emotional Labor and Turnover Intention in Korean Firefighters (Original Article),” Repository Horizon University Indonesia, accessed November 21, 2024, https://repository.horizon.ac.id/items/show/2045.
Organizational Climate Effects on the Relationship Between Emotional Labor and Turnover Intention in Korean Firefighters (Original Article),” Repository Horizon University Indonesia, accessed November 21, 2024, https://repository.horizon.ac.id/items/show/2045.