Research on the groupware calendar system (GCS) has sought to understand its situated use in workplace contexts, revealing insights around
design, culture, and self-understanding. A critical look at how knowledge workers use the GCS, and…
This special issue is based in the belief that theoretically informed, methodologically diverse, and sociotechnically inspired research is our best
approach for understanding contemporary entanglements between the technological and social aspects of…
Cross-cutting discussion is the foundation of deliberative democracy. However, previous research has reported inconsistent results regarding
the effects of exposure to dissimilar perspectives on political polarization. This study aims to extend the…
The future of work increasingly focuses on the collection and analysis of worker data to monitor communication, ensure productivity, reduce se-
curity threats, and assist in decision-making. The COVID-19 pandemic increased employer reliance on these…
Theories and research in human–machine communication (HMC) suggest that machines, when replacing humans as communication partners,
change the processes and outcomes of communication. With artificial intelligence (AI) increasingly used to interview…
The future of work will be measured. The increasing and widespread adoption of analytics, the use of digital inputs and outputs to inform organi-
zational decision making, makes the communication of data central to organizing. This article applies…
Online innovation competitions are ecosystems where institutions source numerous solutions from knowledge workers through a platform
intermediary. By considering how an individual competitor’s performance varies based on their social positioning in…
This article explores platform workers’ strategies for producing sustainable, quality services within platform structures that simultaneously over-
and under-determine their work. We present findings from interviews with U.S.-based mental health…
Global workers have long contended with the challenges of working across geographical, temporal, and cultural boundaries enabled by communi-
cation technologies. However, the global work research has rarely intersected with the literature on…