Browse Items (15 total)
- Collection: VOL 28 ISSUE 4 2023
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Navigating the empty shell: the role of articulation
work in platform structures
This article explores platform workers’ strategies for producing sustainable, quality services within platform structures that simultaneously over-
and under-determine their work. We present findings from interviews with U.S.-based mental health…
and under-determine their work. We present findings from interviews with U.S.-based mental health…
Surveillance and the future of work: exploring employees’
attitudes toward monitoring in a post-COVID workplace
The future of work increasingly focuses on the collection and analysis of worker data to monitor communication, ensure productivity, reduce se-
curity threats, and assist in decision-making. The COVID-19 pandemic increased employer reliance on these…
curity threats, and assist in decision-making. The COVID-19 pandemic increased employer reliance on these…
Community health workers and the communicative
transformation of work-life interrelationships during
the COVID-19 pandemic
This study focuses on work-life interrelationships for community health workers (CHWs) during the COVID-19 pandemic. CHWs serve as liaisons
between marginalized communities and health and human service organizations to facilitate access to services.…
between marginalized communities and health and human service organizations to facilitate access to services.…
Transparency, openness and privacy among software
professionals: discourses and practices surrounding use
of the digital calendar
Research on the groupware calendar system (GCS) has sought to understand its situated use in workplace contexts, revealing insights around
design, culture, and self-understanding. A critical look at how knowledge workers use the GCS, and…
design, culture, and self-understanding. A critical look at how knowledge workers use the GCS, and…
Differential perceptions of and reactions to incivil and
intolerant user comments
Building on recent research that challenges the notion that norm violations in online discussions are inherently detrimental, this study relies on a
distinction between incivil and intolerant user comments and investigates how online users…
distinction between incivil and intolerant user comments and investigates how online users…
Managing collapsed boundaries in global work
Global workers have long contended with the challenges of working across geographical, temporal, and cultural boundaries enabled by communi-
cation technologies. However, the global work research has rarely intersected with the literature on…
cation technologies. However, the global work research has rarely intersected with the literature on…
Building relational confidence in remote and hybrid work
arrangements: novel ways to use digital technologies to
foster knowledge sharing
Remote and hybrid workers know fewer of their colleagues and have fewer strong workplace relationships. If strong relationships support
knowledge sharing, workers will have a harder time getting knowledge they need. Prior research shows that digital…
knowledge sharing, workers will have a harder time getting knowledge they need. Prior research shows that digital…
Facts are hard to come by: discerning and sharing factual
information on social media
How credulous are we when engaging information on social media? Addressing this question, this article aims to understand how individuals’ ep-
istemic vigilance, a set of cognitive mechanisms that comprise our system of precaution in social…
istemic vigilance, a set of cognitive mechanisms that comprise our system of precaution in social…
The effects of disagreement and unfriending on
political polarization: a moderated-mediation model
of cross-cutting discussion on affective polarization
via unfriending contingent upon exposure to incivility
Cross-cutting discussion is the foundation of deliberative democracy. However, previous research has reported inconsistent results regarding
the effects of exposure to dissimilar perspectives on political polarization. This study aims to extend the…
the effects of exposure to dissimilar perspectives on political polarization. This study aims to extend the…
Signaling and meaning in organizational analytics: coping
with Goodhart’s Law in an era of digitization and
datafication
The future of work will be measured. The increasing and widespread adoption of analytics, the use of digital inputs and outputs to inform organi-
zational decision making, makes the communication of data central to organizing. This article applies…
zational decision making, makes the communication of data central to organizing. This article applies…