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Analysis of Community Satisfaction Index on Health Service Quality: CFA and Gap Analysis
The Community Satisfaction Index is the focus of attention because it is a reference in evaluating health
service policies on the quality of hospital services. Service quality is a determinant factor of patient safety to reduce
the incidence of…
service policies on the quality of hospital services. Service quality is a determinant factor of patient safety to reduce
the incidence of…
Innovation as a driving force for the creation of sustainable value derived from CSR: An integrated perspective
Coastal tourism is deep into a dichotomy between its potential to provide a wide range of social and natural benefits, and its traditional link to mass models, provoking a profound debate around the generation of negative externalities. This study…
Mission statements in universities: Readability and performance
The mission statement(s) (MS) is one of the most-used tools for planning and management. Universities worldwide have implemented MS in their knowledge planning and management processes since the 1980s.
Research studies have extensively explored the…
Research studies have extensively explored the…
A firm-industry analysis of services versus manufacturing
In the literature on the firm-industry debate to explain organizational performance the firm effect has been more supported than the industry effect by empirical studies, mainly focused on manufacturing firms and long time periods. Unfortunately,…
The effect of Enterprise Risk Management on the risk and the performance of Spanish listed companies
This paper evaluates the effect of nterpriseRiskManagement(ERM) onthe performance and thefinancial stability of a sample of non-financial Spanish listed companies. The information about ERM is taken from the annual reports, management reports and…
’Innovate or Perish?’: Companies under crisis
This paper tests the behavioral firm theory by examining exogenous economic shocks to explore whether switching to an innovative strategy is always reasonable. A quasi-experimental design – difference-indifference – has been run on 1000 companies…
PENGARUH POLITICAL SKILL, LINGKUNGAN KERJA DAN MOTIVASI PADA KINERJA
The phenomenon of the Covid-19 pandemic has a major impact on the growth of companies in various sectors and Human Resources (HR) as workers or employees. One of the influential sectors is automotive. Not only that, from the HR side, another…
ADAPTATION OF THE STATE UNIVERSITY-LEGAL ENTITY’S EMPLOYEES ON WORK PATTERN CHANGES DURING COVID-19 PANDEMIC
The COVID-19 pandemic phenomenon is causing increased stimulus to digital acceleration, and organizational work patterns change, thus creating a new work way for X University employees.
Human resources management should keep on striving to retain…
Human resources management should keep on striving to retain…
DETERMINANTS OF SHARIAH BANKING PERFORMANCES IN INDONESIA THROUGH THE PERSPECTIVE OF ECONOMIC AND SOCIAL LEVEL
Shariah bank has become the core of Indonesia financial industry. In the implementation, Shariah banking in Indonesia is integrated with social issues since the basic fundamental of Shariah banking industry are from religions and regulations. In…
PENGARUH PENGEMBANGAN KARIR, MOTIVASI KERJA, DISIPLIN KERJA, DAN KOMITMEN ORGANISASIONAL TERHADAP KINERJA KARYAWAN (Studi Pada Koperasi Simpan Pinjam Nasari Yogyakarta)
Human resource is very important in a company. The reason for this examination is to examine the impact of profession improvement, work inspiration, work discipline, and authoritative obligation to worker execution. This exploration was led in…