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TELKOMNIKA Telecommunication, Computing, Electronics and Control
Usability improvement of public transit application through mental model and user journey
Using a mobile application that is featured with local public transit information
can greatly improve user action, as well as assisting travelers to have a better
experience while taking public transit services. Crowd environment inside a
public…
can greatly improve user action, as well as assisting travelers to have a better
experience while taking public transit services. Crowd environment inside a
public…