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Managing relationships between tourism companies and their suppliers: An approach beyond classical variables
This paper addresses the study of the antecedents and consequences of satisfaction of a company with its main supplier from different variables highlighted in the literature. Specifically, the objective is to analyse
the effect of trust, commitment…
the effect of trust, commitment…
Value co-creation and perceived value: A customer perspective in the hospitality context
Using the DART (dialogue, access, risk, and transparency) model as a core framework of value co-creation (VCC), and in the context of hospitality services, this study explores the role VCC might have in customers’ perceived value (PV). The study…