Departmental Workload and Job Satisfaction of Indonesian Nurses in Saudi Arabia: A Cross-Sectional Study
Dublin Core
Title
Departmental Workload and Job Satisfaction of Indonesian Nurses in Saudi Arabia: A Cross-Sectional Study
Subject
Indonesia, nurses,workload, job satisfaction, Saudi Arabia
Description
Indonesian foreign nurses working in Saudi Arabia have not been surveyed regarding
workload and job satisfaction in the healthcare setting. Understanding the workload at hospital that
influences job satisfaction provides an overview of the nurse’s existence at work. This study aimed to
determine the prevalence of workload, and job satisfaction of Indonesian nurses in Saudi Arabia. A
cross sectional study using self- administered questionnaire by Nasa Task Load Index (NASA-TLX)
was used to analyze the workload, and the Minnesota Satisfaction Questionnaire (MSQ) for the
satisfaction. Data were analyzed using descriptive methods and univariate statistics by SPSS version
26. A total of 132 nurses participated in this research. Five departments, including intensive care unit
(ICU), emergency department (ER), operating room (OR), hemodialysis (HD), and ward department
(WD) reported high workload levels (61-80 points). Job satisfaction in five departments was neutral
category, while the ward department showed dissatisfied category. The analysis of nurses characteristic
revealed that the majority were age 31-40 years old (46.2%), length of work was 1-5 years (54.5%), and
worked in the outpatient department (42.4%). The study suggests that healthcare management and
policymaker should implement program to improve job satisfaction and reduce workload, especially
foreign nurses working in critical areas, including the five departments mentioned.
workload and job satisfaction in the healthcare setting. Understanding the workload at hospital that
influences job satisfaction provides an overview of the nurse’s existence at work. This study aimed to
determine the prevalence of workload, and job satisfaction of Indonesian nurses in Saudi Arabia. A
cross sectional study using self- administered questionnaire by Nasa Task Load Index (NASA-TLX)
was used to analyze the workload, and the Minnesota Satisfaction Questionnaire (MSQ) for the
satisfaction. Data were analyzed using descriptive methods and univariate statistics by SPSS version
26. A total of 132 nurses participated in this research. Five departments, including intensive care unit
(ICU), emergency department (ER), operating room (OR), hemodialysis (HD), and ward department
(WD) reported high workload levels (61-80 points). Job satisfaction in five departments was neutral
category, while the ward department showed dissatisfied category. The analysis of nurses characteristic
revealed that the majority were age 31-40 years old (46.2%), length of work was 1-5 years (54.5%), and
worked in the outpatient department (42.4%). The study suggests that healthcare management and
policymaker should implement program to improve job satisfaction and reduce workload, especially
foreign nurses working in critical areas, including the five departments mentioned.
Creator
Akhir Fahruddin, Dwi Setyorini, Siti Saodah
Source
https://doi.org/10.23917/bik.v17i2.5501
Publisher
Universitas Muhammadiyah Surakarta
Date
2024
Contributor
Sri Wahyuni
Rights
p-ISSN: 1979-2697
e-ISSN: 2721-1797
e-ISSN: 2721-1797
Format
PDF
Language
English
Type
Text
Files
Collection
Citation
Akhir Fahruddin, Dwi Setyorini, Siti Saodah, “Departmental Workload and Job Satisfaction of Indonesian Nurses in Saudi Arabia: A Cross-Sectional Study,” Repository Horizon University Indonesia, accessed February 12, 2026, https://repository.horizon.ac.id/items/show/10754.